Calling Staff Job in Earthfit Solutions Private Limited at Bavdhan, Pune

Key Responsibilities:

• Handle outbound and inbound calls with professionalism.

• Provide product/service information and resolve customer queries.

• Maintain call records and update customer interactions in the system.

• Follow up on leads to close sales or collect details.

• Meet daily/weekly/monthly call and conversion targets.

• Escalate complex issues to relevant departments.

Requirements:

• Education: Minimum 12th pass; graduate preferred.

• Experience: 0–2 years in telecalling, telesales, or customer service (freshers welcome).

• Strong verbal communication skills in required languages.

• Basic computer knowledge (MS Office, CRM tools).

• Good listening, polite telephone manner, and ability to work under pressure.

Preferred Skills:

• Prior experience in call center, BPO, or sales support.

• Multilingual abilities.

• Persuasion and negotiation skills.

Working Hours: Mon–Fri, 10:00 am – 6:30 pm