Calling Staff jobs - Pune - Earthfit Solutions Private Limited - 0 to 2 years of experience - 08 September 2025

Calling Staff
Job Description
Key Responsibilities:
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Handle outbound and inbound calls with professionalism.
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Provide product/service information and resolve customer queries.
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Maintain call records and update customer interactions in the system.
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Follow up on leads to close sales or collect details.
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Meet daily/weekly/monthly call and conversion targets.
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Escalate complex issues to relevant departments.
Requirements:
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Education: Minimum 12th pass; graduate preferred.
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Experience: 0–2 years in telecalling, telesales, or customer service (freshers welcome).
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Strong verbal communication skills in required languages.
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Basic computer knowledge (MS Office, CRM tools).
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Good listening, polite telephone manner, and ability to work under pressure.
Preferred Skills:
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Prior experience in call center, BPO, or sales support.
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Multilingual abilities.
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Persuasion and negotiation skills.
Working Hours: Mon–Fri, 10:00 am – 6:30 pm