Captain - Order Taker Jobs Opening in Kumar Mess Pvt Ltd at Vadapalani, Chennai, Madurai
Job Description
Food and accommodation free
ESI and EPF benefits with Yearly Bonus
Job Summary:
The Captain - Order Taker plays a crucial front-line role in ensuring a smooth dining experience for customers by accurately taking food and beverage orders and coordinating with the service and kitchen teams. Based in Madurai and Chennai locations, the Captain will be the main point of contact for guests, guiding them through the menu, answering questions, and ensuring timely, efficient, and courteous service.
Key Responsibilities:
1. Guest Interaction and Order Taking
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Greet guests warmly as they arrive and guide them to their seats.
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Present menus and help customers with recommendations based on preferences and availability.
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Take accurate food and beverage orders and input them into the POS system.
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Handle modifications or special requests clearly to avoid errors.
2. Coordination with Kitchen and Service Staff
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Communicate orders efficiently to the kitchen and bar staff.
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Follow up on order preparation and ensure timely service to guests.
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Double-check the accuracy of each order before serving.
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Coordinate with waiters and service staff to deliver dishes correctly.
3. Service Management
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Supervise the dining area to ensure a smooth flow of operations.
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Ensure cleanliness and proper arrangement of tables before and after guests are seated.
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Respond promptly to guest complaints or issues and escalate to the manager when needed.
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Maintain high service standards and ensure guest satisfaction at every stage.
4. Billing and Closing
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Present the bill in a courteous manner and assist guests with the payment process.
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Handle cash and card transactions accurately if required.
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Ensure bills are properly closed in the system and recorded.
5. Reporting and Team Communication
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Provide feedback to the manager about daily operations, customer feedback, and any issues.
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Participate in team briefings before shifts to understand the menu, specials, and assignments.
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Assist in training junior staff and maintaining a team-oriented atmosphere.
More information about this Captain - Order Taker Job
Please go through the below FAQs to get all answers related to the given Captain - Order Taker job
- What are the job requirements to apply for this Captain - Order Taker job position?
- Ans: A candidate must have a minimum of fresher as an Captain - Order Taker
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BHM, BMS
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 25000 Monthly. The Salary will depend on the interview. This Captain - Order Taker is a Full Time in Chennai, Madurai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Captain - Order Taker is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Captain - Order Taker position?
- Ans: There are immediate 1 job openings for Captain - Order Taker in our Organisation.
Job Particulars
About Company
Chennai 
Freshers 
Salary not disclosed 
B.Com, BA, BBA/BBM, BHM, BSc
Chennai
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std
Chennai
Freshers
Salary not disclosed
B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BHM, BSc, MHM, MSc, Master in Marketing, Master of International Business, Other Graduate, Other Post Graduate, Other Course
Chennai
Freshers
Salary not disclosed
10th Pass (SSC) 
