CCE jobs - Gurgaon - Globiva Services Pvt Ltd - 0 to 1.5 years of experience - 07 March 2019
CCE
Job Description
Job Requirements:-
1.Good communication skills
2.Basic Computer literacy
3. Graduate / undergraduate
4.Attending customer queries / sales over the phone and providing solutions through calls
5.Resolving matters in the best interest of both the customer and the company.
6. Previous experience in Customer service and telesales profile will be an added advantage.
Location -Gurgaon
Job Particulars
About Company
Greetings from Globiva !!
Globiva is a leading Business Process Management company. We offer business value to our clients through innovative solutions and operational excellence in key industry verticals, including banking and financial services, insurance, manufacturing, e-commerce and retail, telecommunications, travel and hospitality. We offer end to end solutions through Omni Channel platform by integrating voice, email, chat and social media. Our services are customized to meet ever growing and constantly evolving demands of end customers through innovative solutions.
Globiva delivers an entire spectrum of BPM services in customer interaction services, finance and accounting, human resource and back office services. Globiva provides complete flexibility of services to its clients and works on multiple engagements that encompasses:
· Pure play outsourcing
· Virtual Captives
· Build, Operate and Transfer models
· Joint venture with customers & its references
· Consulting and Project based assignments.
