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CE Specialist Jobs Opening in IT corporation at Gurgaon-Others, Gurgaon

CE Specialist

IT corporation
experience-icon 0 to 1.5 Years
salary-icon 21000 - 25000 Monthly
qualification-icon B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BHM, BSc, MSc, Other Post Graduate
Apply Now

Posted: 08 May 24

Job Description

VIRTUAL INTERVIEW

Designation: CE Specialist (US process)

Roles and Responsibilities of CE Specialist 

·        Client Service through calls

·        Ensure timely and accurate service delivery at defined productivity levels

·        Build client & domain knowledge to be able to deliver a resolution on the first conversation

·        Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort

·        Maintain Internal Service Attendance & Accountability policies

·        Execute issue /query & Client level delivery quality on calls

·        Adhere to Client resolution and ensure proper documentation &follow-up

·        Identify, share and support operational improvements

 

Eligibility:

·        Graduates and result awaited can apply

·        Age up to 31 years

·        Undergraduates/ pursuing graduation are NOT eligible

 

Work Experience-

·        Fresher and Experienced- 0-29 months

·        Excellent communication skills- Written and Verbal

·        Should be willing to work in night shifts

·        Saturday - Sunday fixed off with 8.5-hour login (Both way Cab)

.        Job Location- Gurugram, Work from Office only

 

Please Call  or Send Resume


More information about this CE Specialist Job

Please go through the below FAQs to get all answers related to the given CE Specialist job

  1. What are the job requirements to apply for this CE Specialist job position?
    • Ans: A candidate must have a minimum of 0 to 1.5 year experience as an CE Specialist

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BHM, BSc, MSc, Other Post Graduate

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 21000 and 25000 Monthly. The Salary will depend on the interview. This CE Specialist is a Full Time in Gurgaon.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This CE Specialist is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the CE Specialist position?
    • Ans: There are immediate 1 job openings for CE Specialist in our Organisation.

Job Particulars

Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BHM, BSc, MSc, Other Post Graduate
Who can apply Freshers and Experienced (0 to 1.5 Years )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id2424200
Job Category Tech Support
Locality Address Gurgaon-Others
Country India

About Company

IT corporation
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