Centre Admission Manager - IT Education And Training Jobs Opening in Staffdox at Thane, Mumbai
Job Description
We're Hiring: Centre Admission Manager - IT Education and Training
Job Summary
The Centre Admission Manager will be responsible for managing the entire admissions lifecycle—from inquiry generation and lead nurturing to student enrollment and documentation. This role demands excellent communication, leadership, and analytical skills, as well as a strong understanding of IT training offerings. The ideal candidate will manage a team of counselors and ensure smooth, efficient, and high-conversion admission processes.
You will play a key role in achieving enrollment targets, maintaining student satisfaction, and ensuring that the center’s operations reflect our commitment to educational excellence.
Key Responsibilities
1. Admissions & Enrollment Management
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Oversee the complete admission process of students for various IT training programs.
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Develop and implement strategies to convert inquiries into confirmed enrollments.
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Supervise the daily operations of the counseling/admission desk and monitor performance metrics.
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Ensure timely follow-up on leads generated via walk-ins, phone calls, website inquiries, social media, and referral channels.
2. Student Counseling & Course Guidance
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Personally counsel prospective students (and their parents, where relevant) on course offerings, career outcomes, eligibility criteria, and training structure.
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Help students identify the most suitable course based on their academic background, interests, and career goals.
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Maintain up-to-date knowledge about IT programs, certifications, and job prospects to address student concerns accurately.
3. Team Management
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Lead and manage a team of Admission Counselors/Executives.
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Train new counselors on courses, selling techniques, CRM usage, and communication standards.
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Monitor and review the performance of team members against set KPIs and targets.
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Motivate the team to achieve monthly/quarterly admission targets.
4. CRM & Reporting
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Maintain accurate records of inquiries, counseling sessions, follow-ups, and admissions using CRM software or Excel dashboards.
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Generate daily, weekly, and monthly reports on admissions performance and share insights with management.
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Ensure 100% data accuracy and compliance with admission policies and documentation protocols.
5. Coordination with Marketing & Academics
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Collaborate with the marketing team to align lead generation campaigns and promotions with admission goals.
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Provide feedback on the quality of leads and support local marketing initiatives like seminars, webinars, and open houses.
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Coordinate with the academic and scheduling team to ensure proper batch planning and timely onboarding of new students.
6. Customer Experience & Grievance Handling
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Maintain a student-first approach, ensuring a smooth, transparent, and positive admission experience.
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Address escalated student concerns and resolve admission-related issues proactively.
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Maintain confidentiality of student records and financial information at all times.
More information about this Centre Admission Manager - IT Education and Training Job
Please go through the below FAQs to get all answers related to the given Centre Admission Manager - IT Education and Training job
- What are the job requirements to apply for this Centre Admission Manager - IT Education and Training job position?
- Ans: A candidate must have a minimum of fresher as an Centre Admission Manager - IT Education and Training
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Centre Admission Manager - IT Education and Training is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Centre Admission Manager - IT Education and Training position?
- Ans: There are immediate 1 job openings for Centre Admission Manager - IT Education and Training in our Organisation.
Job Particulars
About Company
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