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Chat Agent Jobs in Chennai - HR Inc

Chat Agent

HR Inc
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
qualification-icon Other Graduate(Other Graduate)
location-icon Chennai
Expired
Posted: 11 Jan 20
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Job Description

  • Customer service – since chat agents work directly with customers to solve end-user issues and answer questions, it’s essential that they have strong customer service skills.
  • Computer literacy – by nature, chat agents perform their day-to-day tasks on a computer.
  • They must be able to easily operate a computer, especially in terms of checking and responding to emails as well as utilizing live chat services and software.
  • Problem-solving skills – the ability to solve problems is just as integral to a chat agent’s work as solid communication skills.
  • When presented with a problem, chat agents must be able to find a solution calmly and efficiently, even if the customer is impatient or disgruntled.
  • Organization skills – as we mentioned earlier, chat agents are responsible for recording and documenting each question or problem as well as each respective answer or solution. Because of this, chat agents should have strong organizational skills and be able to effectively sort large amounts of information.
  • Good attitude – though it may go without saying, it’s worth noting that the most successful chat agents address customers in an upbeat and positive manner.
  • Even when facing complex problems or difficult questions, it’s import

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    Job Particulars

    Role others
    Education Other Graduate(Other Graduate)
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id822180
    Job Category Others
    Locality Address
    State Tamil Nadu
    Country India

    About Company

    HR Inc
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