Chat process

HRH next private

0.6 to 1 Years

Not disclosed

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Posted: 20 Apr 23

Job Description

Chat process English and Hindi language

Shift time 9 to 6

Good communication silks and typing speed

Good English and Hindi must

Basic computer knowledge

Work location Bangalore

Male and female can Apply

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

More information about this Chat process Job

Please go through the below FAQs to get all answers related to the given Chat process job

What are the job requirements to apply for this Chat process job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Chat process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Chat process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Chat process position?
- Ans: There are immediate 1 job openings for Chat process in our Organisation.