chat support executive Jobs in Gurgaon

web chat executive

NIIT Technologies

0 Years

50000 - 200000 Yearly

Expired

Posted: 01 Oct 18

Job Description

NIIT is Hiring Fresher's & Experienced (upto 11 Months) With Best Salary Package plus Incentive.
Job Location : Gurgaon
Process : Webchat - Tech Profile
Job type : Full Time

JOB DESCRIPTION:

Handling queries according to standard procedures and within agreed targets in order to ensure Participant satisfaction.
Resolve customer queries that a high standard of customer service is maintained.
Contribute to the team through open and regular communication with peers/ supervisors.
Minimize customer complaints and escalations by providing exceptional service and call control.
Excellent written and verbal communication skills and thought process.
Familiar with MS Office - MS Excel & Word, Typing Speed
Salary : 2.00 LPA + incentives
Experience : 0 to 11 Months
Transport - Both sides transport
Timings - 24*5 + 2 weekly offs

ELIGIBILITY CRITERIA:

Degree : Bachelor's Degree required - B.Tech in all stream, B.A, BCA, B.Com, BSC , BBA, BHM,GNIIT , BJMC
0 to 11 months of work experience only into BPO/KPO/Customer service Industry.
Post Graduation professional degree holder can also apply
Time: 10 AM - 3 PM
Salary:INR 50,000 - 2,00,000 P.A
Role:Associate/Senior Associate -(NonTechnical)
Role Category:Voice
Industry Type:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords:BPO,KPO,

Desired Candidate Profile

Education:(UG - Any Graduate - Any Specialization) AND (PG - Any Postgraduate - Any Specialization) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id486422

Job Category Diploma , BSc/BCA/BBM , Tech Support , Analyst / Analytics , Logistics / Transportation

Locality Address

State Haryana

Country India

About Company

NIITLtd

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the worlds leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

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