Chat Support Executive Jobs Opening in Reliable Retail at Sector 50, Noida, Noida
Job Description
We are looking for a dedicated Chat Support Executive to assist our clients who have purchased our hardware products. Our clients are based in Australia, so excellent English communication skills are essential.
Key Responsibilities:
-
Provide timely and efficient chat support to clients, addressing their queries and issues related to our hardware products.
-
Assist clients in troubleshooting and resolving product-related problems via chat.
-
Maintain a professional and courteous tone in all communications.
-
Ensure high customer satisfaction by understanding client needs and providing accurate information.
Requirements:
-
Excellent command of written English with strong comprehension skills.
-
Good typing speed to manage chat queries effectively.
Required Skills & Competencies
Technical Skills
-
Strong typing speed (40–60 WPM) with accuracy.
-
Proficiency in live chat platforms, CRM tools, and helpdesk software.
-
Basic knowledge of e-commerce workflows, billing systems, and order processing.
-
Familiarity with Microsoft Office (Word, Excel, Outlook) and online collaboration tools.
Soft Skills
-
Excellent Written Communication: Ability to write clear, polite, and professional responses.
-
Problem-Solving Skills: Logical thinking to resolve customer issues effectively.
-
Time Management: Ability to handle multiple chat sessions simultaneously.
-
Customer-Centric Attitude: Passion for delivering exceptional customer experiences.
-
Adaptability: Comfortable working in fast-paced, high-volume environments.
More information about this Chat Support Executive Job
Please go through the below FAQs to get all answers related to the given Chat Support Executive job
- What are the job requirements to apply for this Chat Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Chat Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Chat Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Chat Support Executive position?
- Ans: There are immediate 1 job openings for Chat Support Executive in our Organisation.
Job Particulars
About Company
We are a reliable retail company specializing in desktop and medical equipment sales across Australia and New Zealand.
