Chief Delight Officer
Rebel Foods
Expired
Posted: 19 Sep 19
Job Description
Chief Delight Officer
Job Description:
- We are looking for a Chief Delight Officer, who is the centre of universe of our business.
- As a Chief Delight Officer, you will deliver a high-quality menu and motivate the staff to provide excellent customer service.
- Chief Delight Officer's responsibilities include maintaining the kitchens revenue, profitability and quality goals.
- As a Chief Delight Officer, you will ensure efficient kitchen operation, as well as maintain high production, productivity, quality, and customer-service standards.
- We’ll expect the Chief Delight Officer to lead by example and uplift our staff during busy moments in our fast-paced environment.
- Ultimately, as a Chief Delight Officer, you will ensure that the kitchen runs smoothly and customers have pleasant delivery experiences.
Requirements:
- Minimum 2 years Supervisory/Managerial experience in QSR industry.
- Should have worked in delivery business.
Department: Operations
Open Positions: 4
Skills Required: Good Communication, People Management, Risk Taker
Role:
This job role comprises of the following responsibilities:
- To deliver superior service and maximize customer satisfaction.
- To respond efficiently and accurately to customer complaints.
- To regularly review product quality and research.
- To keep tight controls on all financial aspects of the store. As in charge of labor control, product cost controls and waste control. Damage, theft and shortages are also his/her responsibility.
- To estimate future needs for goods, kitchen utensils and cleaning products.
- For ensuring compliance with licensing, hygiene and health and safety legislation/guideline.
- To organize and supervise shifts, Appraise staff performance and provide feedback to improve productivity.
- To create detailed reports on weekly, monthly and annual revenues and expenses.
- To promote the brand in the local community through word-of-mouth and kitchen events.
- To train new and current employees on proper customer service practices.
- To implement policies and protocols that will maintain future kitchen operations.
- To manage kitchen's good image and suggest ways to improve it.
- For controlling day-to-day operations by scheduling labour, ordering food supplies and developing the restaurant team.
- To control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports and taking appropriate action.
Location: Chennai, Tamil Nadu, India
Education/Qualification: Any Graduate
Years Of Exp: Above 3 Years
Designation: Chief Delight Officer
Job Particulars
Role others
Education Any Graduate
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id702753
Job Category 1 to 3 Yr Exp
Locality Address
State Tamil Nadu
Country India
About Company
Rebel Foods ( Parent Company of Faasos), our seven year old startup, commonly known for its larger brands – Faasos & Behrouz Biryani, is at the cusp of revolutionizing the business of building and running virtual restaurant brands, globally. In last two years, we have opened 1000 + internet restaurants in India across 7 brands in 15 cities – thus creating a completely disruptive model of building restaurants on the cloud. At 50 MN USD+ revenue and 110% YoY growth, we are world’s largest and fastest growing Internet Restaurant / Cloud Kitchen company, by a very wide margin.
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