Chief Delight Officer Jobs in Chennai - Rebel Foods

Chief Delight Officer

Rebel Foods

2 to 3 Years

Not disclosed

Expired

Posted: 19 Sep 19

Job Description

Chief Delight Officer

Job Description:

We are looking for a Chief Delight Officer, who is the centre of universe of our business.
As a Chief Delight Officer, you will deliver a high-quality menu and motivate the staff to provide excellent customer service.
Chief Delight Officer's responsibilities include maintaining the kitchens revenue, profitability and quality goals.
As a Chief Delight Officer, you will ensure efficient kitchen operation, as well as maintain high production, productivity, quality, and customer-service standards.
We’ll expect the Chief Delight Officer to lead by example and uplift our staff during busy moments in our fast-paced environment.
Ultimately, as a Chief Delight Officer, you will ensure that the kitchen runs smoothly and customers have pleasant delivery experiences.

Requirements:

Minimum 2 years Supervisory/Managerial experience in QSR industry.
Should have worked in delivery business.

Department: Operations

Open Positions: 4

Skills Required: Good Communication, People Management, Risk Taker

Role:

This job role comprises of the following responsibilities:

To deliver superior service and maximize customer satisfaction.
To respond efficiently and accurately to customer complaints.
To regularly review product quality and research.
To keep tight controls on all financial aspects of the store. As in charge of labor control, product cost controls and waste control. Damage, theft and shortages are also his/her responsibility.
To estimate future needs for goods, kitchen utensils and cleaning products.
For ensuring compliance with licensing, hygiene and health and safety legislation/guideline.
To organize and supervise shifts, Appraise staff performance and provide feedback to improve productivity.
To create detailed reports on weekly, monthly and annual revenues and expenses.
To promote the brand in the local community through word-of-mouth and kitchen events.
To train new and current employees on proper customer service practices.
To implement policies and protocols that will maintain future kitchen operations.
To manage kitchen's good image and suggest ways to improve it.
For controlling day-to-day operations by scheduling labour, ordering food supplies and developing the restaurant team.
To control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports and taking appropriate action.

Location: Chennai, Tamil Nadu, India

Education/Qualification: Any Graduate

Years Of Exp: Above 3 Years

Designation: Chief Delight Officer

Job Particulars

Role others

Education Any Graduate

Who can apply Experienced (2 to 3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id702753

Job Category 1 to 3 Yr Exp

Locality Address

State Tamil Nadu

Country India

About Company

Rebel Foods ( Parent Company of Faasos), our seven year old startup, commonly known for its larger brands – Faasos & Behrouz Biryani, is at the cusp of revolutionizing the business of building and running virtual restaurant brands, globally. In last two years, we have opened 1000 + internet restaurants in India across 7 brands in 15 cities – thus creating a completely disruptive model of building restaurants on the cloud. At 50 MN USD+ revenue and 110% YoY growth, we are world’s largest and fastest growing Internet Restaurant / Cloud Kitchen company, by a very wide margin.

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