Chief General Manager - Service Jobs Opening in Ideal Career Zone at Shyam Bazar, Kolkata
Job Description
Job Description: Chief General Manager - Service
Job Title and Overview
Job Title: Chief General Manager - Service
Reporting to: CMD / CEO
Educational Qualification: Graduate / Post Graduate in Automobile Engineering or related field
Experience: 10+ years of experience in a service management role within the automobile industry.
Job Purpose:
This position is responsible for the strategic planning, overall operations, and management of the service function across multiple outlets, driving excellence in service delivery, customer satisfaction, and profitability.
Salary: Best in the Industry
Key Roles and Responsibilities
Service Operations Management: Oversee the service operations of multiple outlets, ensuring all service and repair activities meet company quality standards.
Customer Satisfaction: Develop and implement strategies to enhance customer satisfaction, promptly address complaints, and improve the overall customer experience.
Process Improvement: Lead initiatives to streamline service processes, reduce turnaround times, and implement best practices across outlets.
Team Leadership and Development: Supervise and mentor Service Managers and workshop staff, fostering a high-performance culture and managing training programs to enhance skills.
Financial Management: Ensure service profitability by optimizing resource utilization, managing operational costs, and maximizing revenue through value-added services.
Compliance and Safety: Enforce health, safety, and compliance standards, ensuring a secure working environment for all staff and customers.
Reporting and Analytics: Track key performance metrics, prepare regular reports on service performance, and make data-driven decisions for continuous improvement.
Other Perks and Benefits
Free Gym Membership.
Health Insurance.
Opportunity to win Foreign Trip.
A Company Car will be provided.
Opportunity to participate in employee engagement activities.
Induction as a member of the company Board.
Job Location: Ranchi, Jharkhand
Key Skills
Strong leadership and people management skills
In-depth knowledge of automobile service operations
Excellent communication and customer relationship skills
Proficiency in data analysis and reporting tools
Process improvement and strategic planning abilities
Education and Experience:
Graduate / Post Graduate in Automobile Engineering or related field
Proficient in Microsoft Office suite and service management role Strong communication and presentation Skills.
How to Apply:
Interested candidates can apply or contact us:- via phone or Whats app
More information about this Chief General Manager - Service Job
Please go through the below FAQs to get all answers related to the given Chief General Manager - Service job
- What are the job requirements to apply for this Chief General Manager - Service job position?
- Ans: A candidate must have a minimum of 3+ year experience as an Chief General Manager - Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, ME/M.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 30000 Monthly. The Salary will depend on the interview. This Chief General Manager - Service is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Chief General Manager - Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Chief General Manager - Service position?
- Ans: There are immediate 1 job openings for Chief General Manager - Service in our Organisation.
