Circle Support Ops Jobs in New Delhi - For a client of TeamLease Services Ltd
FEATURED JOBCircle Support Ops
For a client of TeamLease Services Ltd
0.6 to 7 Years 
16600 - 37000 Monthly 
B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate 
Paschim Bardhaman Please Wait... ![animated wait]()
Posted: 13 Aug 25
Job Description
Circle Support Operations roles involve managing and optimizing network performance, ensuring seamless customer service, and driving business growth within a specific geographic region (a "circle"). These roles require strong leadership, technical expertise, and a focus on both network operations and customer experience.
Key Responsibilities:
- Network Management:
- Overseeing network deployment, operations, and maintenance, including site acquisition, planning, and infrastructure deployment.
- Customer Service:
- Ensuring high-quality customer service, resolving complaints, and maintaining customer satisfaction.
- Business Growth:
- Driving sales, increasing revenue, and expanding market share within the circle.
- Team Leadership:
- Managing and developing teams of professionals, setting objectives, and fostering a collaborative environment.
- Process Optimization:
- Implementing and improving processes related to network operations, customer service, and business operations.
Specific Job Titles and Descriptions (examples):
- Circle Financial Service Lead:
- Focuses on driving financial services growth, onboarding and training sales teams, and identifying market opportunities.
- Lead - Tower CO Sourcing:
- Focuses on optimizing tower co-sourcing, driving digitization, and controlling operational expenses.
- Area Manager - D2C Segment:
- Focuses on driving sales in the direct-to-consumer segment, improving acquisition quality, and enhancing customer experience.
- Lead - Radio Planning:
- Focuses on new site planning, optimizing coverage solutions, and coordinating with central planning teams.
- Regional Circle Head - Mobility Services:
- Oversees network deployment, operations, and maintenance, and leads the circle team.
- Customer Relationship Officer:
- Handles customer interactions, resolves complaints, and provides support.
- Circle Deployment Head:
- Responsible for the feasibility of new fiber rollout and node delivery.
- Product Operations Manager:
- Focuses on product performance, customer satisfaction, and process optimization.
Skills Required:
- Technical Skills: Network planning and optimization, knowledge of telecom technologies, and experience with relevant tools and software.
- Communication Skills: Excellent written and verbal communication skills for interacting with customers, teams, and stakeholders.
- Leadership Skills: Ability to lead and motivate teams, set goals, and manage performance.
- Problem-Solving Skills: Ability to identify and resolve issues related to network performance, customer service, and business operations.
- Business Acumen: Understanding of the telecom market, competitive landscape, and business drivers.
- Customer Focus: Commitment to providing excellent customer service and satisfaction.
Job Particulars
Role others
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Experienced (0.6 to 7 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2734369
Job Category
Locality Address
State West Bengal
Country India
About Company
NA
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