Client Account Manager Jobs Opening in MY GATE at HSR, Bangalore
FEATURED JOB Client Account Manager
MY GATE
0 Years 
17800 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Bangalore(HSR ) Please Wait... ![animated wait]()
Posted: 27 Jun 22
Job Description
Responsibilities:
- To resolve complex queries and issues of product and services
- Must be able to demonstrate excellent communication skills and interpersonal skills
- Ensure complete documentation of all activities undertaken with respect to the ticket in the case log
- Adhere to the Process defined on both Operations and Quality legend
- Ability to timely Escalation (Approach to handle issues to understand when to escalate & what will be handled by themselves)
- Attention to detail, ability to research and able to arrive at a solution and challenges the process and comes up with different alternatives.
- Co-ordinate with the partners and help in faster resolution of the customer queries.
- Customer Engagement: Understanding customer behaviour, expectations from the product analysing usage trends, and product adaptability to increase usage and make the product sticky.
- Work towards providing an excellent customer experience by going the extra mile on every interaction.
- Customer Retention:Maintain overall customer satisfaction levels to ensure a continuous relationship with MyGate
- Requirement:
- Excellent Communication & Presentation Skill
- Proven ability to negotiate.
- Conflict resolution.
- Ability to self-motivate and motivate a team.
- A go-getter, who is hungry to be a part of a fabulous growth story
- 6 days working and 1-day rotational week off
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Category Diploma , Tech Support , Management
About Company
MY GATE
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