Client Executive Jobs in Bangalore - Keplsa
Job Description
Company Name: KePSLA
Location: Bengaluru
Experience: 0 yrs (freshers/interns only)
Background: Any Graduate/ Any degree
Job Responsibilities:
- Onboarding
the client
- Training
on the product
- Quality Check / Control of data
- Client Support & handling first level escalation
- Handle
renewal as an account manager
- Cross-sell / Up-sell.
Skills required.
- Strong
empathy for customers and passionately engage with client’s success.
- Enthusiastic
and creative with the ability to build a strong rapport
- Demonstrated
desire for continuous learning and improvement
- Map
customer journey, usage & satisfaction
- A
friendly professional demeanor and ability to excel in a team oriented
environment
- Basic proficiency with Microsoft Office suite especially Excel
- Strong analytical and detail-oriented aptitude, a high degree of accuracy is required
- Desire/ability to work and manage time effectively, set priorities and meet deadlines successfully in a Startup environment.
- Excellent communication and organizational skills
- Bachelor’s Degree from an accredited college or university.
Job Particulars
About Company
KePSLA is an Bangalore based organisation founded with a vision to become the world’s best analytics company for the travel and hospitality industry. The founding team at KePSLA come from backgrounds in marquee brands including Travelocity, Orbitz, TravelGuru and Yatra and with a wealth of experience in building global companies in travel that have sharp and cutting edge technology with them.
The KePSLA brand represents products which are targeted at several verticals across the hospitality and travel markets. These products revolve around tracking & analyzing customer intelligence by using Semantic and Artificial Intelligence techniques with emphasis on Machine / Deep Learning to deliver solutions that drive growth.
