Client Onboarding Jobs in Bangalore - AVTAR Career Creators

Client Onboarding

AVTAR Career Creators

0 Years

Not disclosed

Expired

Posted: 13 Sep 17

Job Description

Designation - Client Onboarding
Job Location - Bangalore

Job Description

Provide leadership and direction to the department and its employees, set conditions and manage its resources in order to optimize departmental services for maximum fulfillment of (internal and external) client needs within determined strategy and budget

Core responsibilities include:

To ensure timely execution of requests raised and deliver within the TAT
Translate goals and policies set by COB Globally to departmental strategy, business and action plans; see to it that these are carried through and realized.
Competency in managing escalations from Onshore counterparts
Develop initiatives to optimize responsibilities the effectiveness, efficiency, quality, customer satisfaction and safety.
Provide relevant input to senior management for budget setting; manage the given departmental budget and see to it that it is realized
Optimism work processes and procedures and ensure a stable and workable quality and administrative system, taking into account relevant guidelines, both internally and externally and deliver the BE related objectives laid by the organization
Guide, supervise, motivate, develop and reward employees so that their performance related to the department’s and company’s strategy is optimised in the short and long term.
Identify opportunities to optimize capacity and increase efficiencies Imbibe and propagate firm’s KYC / AML and Ref Data policies and procedures as well as systems and technology used to record the information & documents
Build strong partnership across groups – global teams and key business partners, business support groups, peers and other lines of businesses
Maintain strict discipline and rigor around error tracking, analysis, feedback, knowledge management, training, updating of operating procedures
Inculcate absolute adherence to the business and firm wide Risk/Controls agenda, work closely with the Risk team for periodic assessments of risks & controls and timely closure of identified control issues
Demonstrates ability to manage a department or function managing large and complex activities and processes
Demonstrates deep knowledge, expertise and experience of legal and regulatory requirements, control frameworks, operational processes and policies across the business
Is recognised internally and externally as a subject matter expert in operational management and strategy
Interprets and assures implementation of appropriate strategies to ensure compliance with legal and regulatory requirements
Provides thought leadership and draws on internal and external best practice, plans and delivers significant operational change and development, actively fostering a continuous improvement culture
Builds and maintains effective relationships between third party providers, suppliers and partners, managing the contractual framework in the context of a changing internal requirement, with the objective of continuous improvement
Utilises industry knowledge and experience in applying business processes and policies