Client Relationship Executive Jobs in Chennai - IndiaFilings Pvt ltd
Client Relationship Executive
Job Description
Job Responsibilities
- Handle customer requests over phone and email on a daily basis
- Respond to customer requests within the accepted turn-around time
- Complete tasks like filing of forms, applying for licenses, etc., towards completion of engagement
- Complete all assigned tasks on time
- Provide regular updates to the client
- Report to team leaders on job performance
- Explore opportunities for up selling and cross-sales
- Work punctually and diligently
- Basic Computer Skills
- Good English writing and speaking skills
- Ability to converse with clients over email
- Ability to work with customers over phone
- Ability to manage and work with multiple clients
- Ability to multi-task effectively
- Positive attitude
- Punctual work ethics
- Ability to learn quickly
- Attitude to go beyond the job responsibilities to ensure client satisfaction
- Experience working with CRM and Project management tools
- Multi-lingual abilities a plus, Hindi preferred
- Education : Graduate in any discipline
- Basic computer skills
Job Particulars
About Company
ABOUT COMPANY:
Establish and manage your business with high proficiency to walk on the path of success with INDIA FILINGS. The company is a professionally managed firm engaged in aiding small business owners and entrepreneurs in starting, and grow their businesses within their budget. We are reckoned in the market as leading Service Provider of PANCARD Registration, TrademarkRegistration Services, Copyright Registration, Tax Filling, ServiceTax Registration, VAT Registration, etc. We have been flourishingday by day under the support and guidance of parent company, VerveFinancial, one of the major financial consulting firms in the sector of capital syndication services, tax advisory, financial advisory,and technology. Over 3 decades of ex .