Client Relationship Executive Jobs in Kochi - CIED Technologies Pvt Ltd
Client Relationship Executive
CIED Technologies Pvt Ltd
Expired
Posted: 14 Nov 19
Job Description
We are looking for a friendly and customer service-oriented Client Relationship executive to foster positive relationships with clients. Client Relationship Executives are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change.
Responsibilities and Duties
- Deal with the queries and complaints from the client and send responses (via email, phone, etc).
- Document the projects as per the requirement.
- Keep Track of emails and queries received.
- Communicate with developers and clients to resolve the issue.
- Communicate with the finance department and client for payment followups.
Required Experience, Skills and Qualifications
- Fluency in English (both written and verbal).
- Basic computer knowledge will be an added advantage.
- FEMALE CANDIDATES ONLY
Benefits
- Training in CRM tools like Zoho, Click up, Slack, etc.
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id752669
Job Category Sales and Marketing
Locality Address Kalamassery
State Kerala
Country India
About Company
cied's mission is to enhance the possibilities of innovation and development at a practical cost through Information Technology and globally deliver it to all the economic sectors.
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