Client Relationship Executive Jobs Opening in JH Services at Indiranagar, Marathahalli, Whitefield, Bangalore
Job Description
Job Summary:
We are looking for a dedicated and customer-focused Client Relationship Executive to join our team. The role involves interacting with customers via calls, emails, and messages, addressing their inquiries, resolving complaints, and building long-term relationships. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a professional yet empathetic approach to customer interaction.
This position offers timely rewards and recognition to high-performing candidates who demonstrate attention to detail, customer focus, and consistent performance.
Key Responsibilities:
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Handle inbound and outbound calls in a prompt and professional manner
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Understand and resolve customer queries, issues, and concerns with empathy and accuracy
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Maintain a polite and respectful tone during all interactions
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Escalate unresolved issues to the appropriate team or department
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Maintain and update customer interaction records using CRM or internal systems
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Follow up with customers to ensure full resolution and satisfaction
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Build strong relationships with existing clients and ensure ongoing client retention
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Assist in gathering customer feedback and share insights for service improvements
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Meet performance targets related to call handling, customer satisfaction, and query resolution
Required Skills:
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Excellent verbal and written communication skills in English and regional languages
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Strong active listening and interpersonal abilities
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Ability to remain calm, patient, and helpful during high-pressure situations
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Basic computer literacy (MS Office, CRM tools, typing speed)
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Strong work ethic and ability to work in a team-oriented environment
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Positive attitude, problem-solving mindset, and customer-first approach
Eligibility Criteria:
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Education:
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Graduate in any discipline (B.Com, BBA, BA, BSc, etc.)
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12th pass candidates with strong communication skills may also apply
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Experience:
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0–3+ years in customer service, client handling, telesales, or BPO environment
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Freshers with good communication skills are welcome
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More information about this Client Relationship Executive Job
Please go through the below FAQs to get all answers related to the given Client Relationship Executive job
- What are the job requirements to apply for this Client Relationship Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Client Relationship Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Client Relationship Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Client Relationship Executive position?
- Ans: There are immediate 1 job openings for Client Relationship Executive in our Organisation.
Job Particulars
About Company
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