Client relationship manager Jobs in Kozhikode,Kannur,Malappuram - Be Worldwide
Client relationship manager
Job Description
● Build long-term relationships with key clients.
● Address customer concerns and complaints.
● Build relationships with key employees among customers.
● Advise clients on creating profitable processes.
● Schedule regular meetings with customers to ensure they are satisfied.
● Act as the point of contact for complaints and escalate issues as appropriate.
● Help sales team up-sell or cross-sell services and products.
● Ensure both the company and the clients adhere to contract terms.
● Set sales and revenue targets and work diligently to meet them.
● Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs.
Requirements
● Proven experience as a Client Relations Manager or Relationship Manager.
● Proven track record of meeting and exceeding targets.
● Background in customer service; industry knowledge is a plus.
● A customer-oriented attitude.
● Excellent communication and negotiation skills.
● Problem-solving aptitude.
● Ability to work well with a team
● BSc/BA in Business Administration, Marketing or a related field.
Job Particulars
About Company
