Client Service Coordinator Jobs in Thrissur - Anvita Tours2Health Pvt.Ltd Infopark
Client Service Coordinator
Anvita Tours2Health Pvt.Ltd Infopark
Expired
Posted: 17 Jun 17
Job Description
Job Title: Client Service Coordinator
Company: Anvita Tours2Health Pvt.Ltd
Location: Infopark,Thrissur
Qualification:
- Graduate with good verbal communication in English .Knowledge of Hindi or Tamil will be an added advantage.
- Job seekers with prior experience of 6 months & above in telesales / lead generation would be preferred
Experience:0-1 Years
Brief Description:
The person will be responsible for:
- Guiding customers how to use the services, training them on new updates on the site
- Giving Service calls to all the Existing customers . Resolving New & Existing clients queries and complaints.
- Preparing website site map,schedlue work to programmer,designer,send designs and completed work to customers over email and communicate the same over telephone.
- Take requests from customers. Also, verify if request from customers are approved for work and act as a bridge between the production staff and customers.
- Follow up with the customer for balance payments,renewals.Send Proforma Invoice,Renewal Invoice,Part Payment Invoice and Receipts.
Key Responsibility Areas:
- Coordinate with client and the designated teams for designing of websites,e mail newsletters logos and other related works.
- Keeping track of the designing process.
- Follow up with client and the respective teams.
- Ensure timely completion of work and escalate deal any if to the management and also if required to the customer.
- Follow up with the customer for balance payments,renewals.Send Proforma Invoice,Renewal Invoice,Part Payment Invoice and Receipts.
Required Skills:
- Knowledge of MS Office and computer is must
- Should have good knowledge of internet and how to use internet.
- Immediate joining
- Both fresher and experienced can apply
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id315333
Job Category Tech Support
Locality Address
State Kerala
Country India
About Company
Infopark located at Kochi, is the new IT Park being developed by the Government of Kerala. To set up this project, Government has transferred 100 acres of land which is now under the ownership and possession of Infoparks Kerala, which is an independent Society fully owned by the Government.
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