Client Service Executive jobs - Mumbai - Living Things - 2 to 3 years of experience - 23 August 2025
Job Description
Role: Client Service Executive
Location: IIT Bombay, Powai, Mumbai | Type: Full-Time | Experience: 2–3 Years
Living Things, an IoT platform by iCapotech Pvt. Ltd., helps organisations cut energy costs and carbon footprints by optimising air conditioner usage, achieving at least 15% savings via real-time analytics.
We are hiring a Client Service Executive with 2–3 years of B2B experience to manage client communication, coordinate with internal teams, ensure timely service delivery, and resolve issues efficiently. Responsibilities include acting as the primary client contact, supporting onboarding, maintaining records, tracking service requests, and monitoring account health to drive retention and satisfaction.
Requirements: Proven B2B servicing experience, excellent English & Hindi communication, problem-solving mindset, ability to multitask, and familiarity with CRM tools.
Join us to make a tangible impact on sustainability and energy efficiency.