Client Servicing Executive Jobs in Chennai - Medusind Solutions
Client Servicing Executive
Job Description
Location: Chennai
Shift Time: 8 pm to 5am / 5:30pm to 2:30am
Experience: Freshers & 1+ year of experience into voice
Educational Qualifications: Any Under Graduate or Graduate
Job Description:
· Outbound calls to insurances for claim status and eligibility verification.
· Denial documentation and further action.
· Calling the insurance carriers based on the appointment received by the clients.
· Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
· Calling insurance companies to get the status of the unpaid claims.
· Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
· Maintain the individual daily logs.
· Performs assigned tasks/complete targets with speed and accuracy as per client SLAs.
· Work cohesively in a team setting. Assist team members to achieve shared goals.
· Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.
· Communication / Issue escalation to seniors if there is any in a timely manner.
Job Particulars
About Company
· Founded in 2002
· US Locations: Miami and Orlando FL, San Juan Capistrano CA, Oklahoma City OK, Fort Worth TX, Newark DE, Roanoke VA
· India Locations: Mumbai, Chennai, Ahmedabad, Coimbatore
· More than 3,000 dedicated employees
· Proprietary practice management platform
· Servicing 10,000+ healthcare providers of all specialties
· ISO 27001: 2013 Certification and HIPAA Compliant
Corporate OverviewOrganizations across the entire healthcare spectrum leverage our deep expertise and high-quality solutions to maximize revenue, reduce operating costs and navigate the changing healthcare landscape.
Medusind’s unique combination of deep industry expertise, robust operational capability, and client-focused service significantly improves the efficiency and profitability of healthcare organizations. Client satisfaction is the primary focus of the Medusind leadership and staff.
Our highly experienced personnel, cutting edge technology, and forward thinking approach allows us to deliver effective solutions while staying ahead of healthcare industry changes.
