Client Servicing Executive Jobs in Gurgaon - EOS Group
Job Description
- Posting of customer payments based on different client’s payment files and posting criteria.
- Processing adjustment entries (credit and debit adjustments) from the client exchange file.
- Reviewing payment files for echo backs and correcting the balance where necessary.
- Reviewing, updating and uploading files on client systems.
- Closure of the accounts on the basis of status of the account (PIF/, SIF) and on client request.
- Changing status of the account on the basis of transactions performed.
- Preparing Monthly Reports and Invoices on collection activities.
- Monitor customer account details for non-payments, delayed payments and other irregularities.
- Requesting Client Assistance on accounts on consumer requests.
- QC of Client report and update/change the invoices.
- Updating account information such as customer’s name, address SSN and othernecessary details.
- Analysing business performance in comparison with competition.
- Preparing Financial Reports.
- Fixed shift – 5:30 PM TO 2:30 AM
- Analysing
- Excel
- Financial
- Communication – written and spoken
- Sharp with numbers
- Presentation
- Good grasping speed
- Qualification- B.Com/ M.Com/ MBA (Finance)
Job Particulars
About Company
EOS was established in 1991. Since that time, the company has concentrated on making its customer care and receivables management operations dynamic, transparent, responsive and effective. Solid performance from the beginning has brought rapid and healthy corporate growth that continues today. Since 2001, EOS has been part of the international company EOS Group.
More than 1,400 EOS employees in seven strategically-located contact centers serve several hundred clients across the United States. Our clients include all levels of government entities, hospital and physician organizations as well as local private companies representing all fields of business, including the U.S.’s largest communications companies, higher education institutions, and utilities.
We focus on understanding each client’s special needs right down to the smallest detail. We have honed our strategies and streamlined our processes in order to exceed our clients’ expectations.
Our success comes from our capable and highly-experienced workforce that uses leading-edge technology in everything they do. EOS satisfies client requirements by consistently delivering strong performance, service, reliability and security. Our clients can count on us to maintain the highest levels of customer service with consumers while reducing risk and improving cash flow.
EOS Group worldwide networkEOS' parent, the EOS Group, is part of the Otto Group. As part of the EOS Group, we have the scale, process controls and financial backing to support a wide range of assignments.
