Client Servicing Executive Jobs in Mumbai - Magtapp Technologies Pvt. Ltd
Job Description
We are looking out for young, energetic & dynamic individuals who aspire to make a career in a fast moving environment.
Responsibilities:
Requirements:
Responsibilities:
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- To ensure systematic follow-up with the client organizations.
- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, messages or email communications.
- Identifying ways to overcome clients' initial dislike of company products
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Requirements:
- Bachelor's degree in Business Administration or an industry-related field.
- Proven experience working as a Client Servicing Executive.
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
Job Particulars
Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, BVSc, CS, B.Design, B.FashionTech, BFA, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id890365
Job Category Walkin , BSc/BCA/BBM , Tech Support
Locality Address Goregaon West
State Maharashtra
Country India
About Company
MagTapp is a 'Startup India' recognized startup with exponential growth potential. We are 80+ members team and we have just launched the word's first browser with visual meaning on a TAP. We have launched our app on the 15th of November and we have crossed 6,00,000+ installs in just 100 days. Soon, MagTapp will be expanded in over 100 languages and we are going to expand into a 300+ team. In Mumbai, our office is situated at Oshiwara, Goregaon West, Mumbai and in Delhi, it is situated at Rohini.
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