Client Servicing Executive Jobs Opening in Altruist technologies pvt ltd at Ghansoli, Mumbai, Navi Mumbai

Client Servicing Executive
Job Description
Job Summary
We are looking for a proactive and customer-focused Client Servicing Executive to act as the primary point of contact between our clients and the company. The ideal candidate will manage client relationships, ensure their satisfaction, and coordinate internally to deliver services that meet client expectations.
The Client Servicing Executive plays a crucial role in building long-term relationships, understanding client needs, and providing excellent service to drive business growth and client retention.
Key Responsibilities
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Serve as the main liaison between clients and internal teams, ensuring clear and timely communication.
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Understand client requirements and expectations to provide tailored service solutions.
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Manage client accounts, track project progress, and coordinate with teams like sales, marketing, and operations for seamless delivery.
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Address client queries, concerns, and feedback promptly and professionally.
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Conduct regular follow-ups with clients to assess satisfaction and identify additional needs.
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Prepare and deliver client presentations, reports, and service updates.
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Assist in contract renewals, negotiations, and upselling opportunities.
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Collaborate with sales and business development teams to identify growth opportunities within existing accounts.
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Maintain accurate records of client interactions, feedback, and service issues using CRM tools.
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Work towards achieving client retention and satisfaction targets.
Skills and Competencies
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Excellent communication and interpersonal skills.
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Strong problem-solving and negotiation abilities.
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Ability to manage multiple client accounts simultaneously.
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Customer-centric mindset with attention to detail.
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Proactive, organized, and able to work under pressure.
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Team player with collaborative attitude.
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Good presentation and reporting skills.
More information about this Client Servicing Executive Job
Please go through the below FAQs to get all answers related to the given Client Servicing Executive job
- What are the job requirements to apply for this Client Servicing Executive job position?
- Ans: A candidate must have a minimum of fresher as an Client Servicing Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Client Servicing Executive is a Full Time in Mumbai, Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Client Servicing Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Client Servicing Executive position?
- Ans: There are immediate 1 job openings for Client Servicing Executive in our Organisation.