Client Servicing Executive Jobs Opening in Creative Digital Brain at Andheri East, Mumbai
Client Servicing Executive
Creative Digital Brain
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Posted: 23 May 25
Job Description
Client Servicing Executive focuses more on lead conversion and client onboarding. Here's a clearer breakdown of your responsibilities:
More information about this Client Servicing Executive Job
Please go through the below FAQs to get all answers related to the given Client Servicing Executive job
Follow up with incoming leads through calls, emails, or chats
Understand client needs and explain relevant products or services
Convert leads into active clients by guiding them through the enrollment process
Maintain client records and update CRM tools regularly
Coordinate with internal teams (like sales or support) to ensure a smooth onboarding experience
Build and maintain relationships with enrolled clients for long-term engagement
Understand client needs and explain relevant products or services
Convert leads into active clients by guiding them through the enrollment process
Maintain client records and update CRM tools regularly
Coordinate with internal teams (like sales or support) to ensure a smooth onboarding experience
Build and maintain relationships with enrolled clients for long-term engagement
Key Responsibilities:
1. Client Relationship Management:
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Build and maintain strong, long-term client relationships through consistent communication and proactive servicing.
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Act as the first point of contact for client queries, concerns, and updates.
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Understand the client’s business model, target audience, and service expectations.
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Conduct regular follow-ups, meetings (in-person or virtual), and status check-ins.
2. Project Coordination:
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Gather and understand client briefs in detail, and communicate them clearly to the respective internal teams.
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Track project timelines, deliverables, and quality standards across departments (e.g., design, digital, sales, content).
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Ensure that project milestones are met and final deliverables are delivered on time and within budget.
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Maintain accurate documentation, including project schedules, approvals, and client feedback.
3. Communication & Reporting:
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Create and share project updates, reports, and presentations with clients as per the agreed timeline.
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Maintain clear internal communication to align team members with client expectations.
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Escalate potential bottlenecks, delays, or conflicts to the manager and resolve issues promptly.
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Coordinate the creation and delivery of client-facing documents such as proposals, reports, or invoices.
4. Business Development Support:
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Identify upselling or cross-selling opportunities within existing client accounts.
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Work with the sales or business development team to prepare proposals or pitch documents.
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Assist in market research and competitor analysis as required by the client team.
5. Client Satisfaction & Feedback:
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Collect regular feedback from clients to gauge satisfaction and identify improvement areas.
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Manage client grievances professionally and work towards swift resolution.
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Help in organizing and executing client events, presentations, or webinars (if applicable).
More information about this Client Servicing Executive Job
Please go through the below FAQs to get all answers related to the given Client Servicing Executive job
- What are the job requirements to apply for this Client Servicing Executive job position?
- Ans: A candidate must have a minimum of fresher as an Client Servicing Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Client Servicing Executive is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Client Servicing Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Client Servicing Executive position?
- Ans: There are immediate 1 job openings for Client Servicing Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2681665
Job Category Tech Support
Locality Address Andheri East
State Maharashtra
Country India
About Company
We are a digital marketing agency with the greatest number of service options. Whether you’re a new company wanting to build up your online presence from scratch or an already established one looking to make more impact, we’re here for you. Our team of talented professionals will understand your needs, design a digital marketing strategy that will suit your brand, budget and choice and monitor the progress after it is implemented. The way we work is simple: you tell us what you want, we deliver. In this highly competitive era of digitization, we assure you great ideas and even greater execution when it comes to the most fundamental aspect of what drives your sales: marketing.
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