Client Servicing Executive Job in Garv Consultant Group at Sohna Road, Delhi, Gurgaon

I`ndustry: Digital Marketing / Performance Marketing Agency
Experience: Freshers Welcome
Qualification: Graduate in any discipline/Journalism/Mass Communication

About the Role

We are looking for a motivated, people-oriented graduate to join our performance marketing agency as a Client Coordination & Customer Success Executive. The role involves client communication, onboarding, relationship management, customer success, and sales support.

Freshers are welcome. Training and guidance will be provided to help the selected candidate develop industry knowledge and grow professionally.

Key Responsibilities

• Manage day-to-day client communication and respond to queries professionally and promptly.
• Coordinate new client onboarding, collect requirements, share setup details, and align next steps with internal teams.
• Maintain strong client relationships, track requests, follow up on pending tasks, and support issue resolution.
• Coordinate with campaign, operations, and technical teams to ensure smooth campaign launches and delivery.
• Maintain organised client records, onboarding trackers, meeting notes, follow-ups, and action items.
• Assist in preparing client updates, basic campaign reports, presentations, proposals, and professional emails.
• Support sales activities, including prospect research, introductory outreach, and identifying potential business opportunities.
• Develop a basic understanding of digital marketing, sales, advertising, and performance marketing.
• Learn and use Intercom and other relevant client communication and management tools.

Key Requirements

• Graduate in any discipline.
• Strong verbal communication and professional written communication skills.
• Good interpersonal skills and the ability to build positive client relationships.
• Willingness to learn sales, digital marketing, and performance marketing concepts.
• Strong coordination, organisation, follow-up, and problem-solving skills.
• Ability to manage multiple tasks and communicate confidently with clients.
• Basic computer knowledge and familiarity with email, MS Word, Excel, or Google Sheets

1. What are the job requirements to apply for this Client Servicing Executive job position?
   
   • Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Client Servicing Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Client Servicing Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Client Servicing Executive position?
   
   • Ans: There are immediate 1 job openings for Client Servicing Executive in our Organisation.