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Client Servicing Jobs Opening in Avidii at Bangalore

Client Servicing

Avidii
experience-icon 0 Years
salary-icon Not disclosed
Apply Now

Posted: 22 May 24

Job Description

Selected intern's day-to-day responsibilities include:

1. Providing exceptional client servicing : As a Client servicing Intern at Avidii, you'll be at the forefront of delivering outstanding service to our clients. You'll respond to inquiries, troubleshoot technical issues, and ensure client satisfaction is always achieved
2. Assisting with Student onboarding: You'll play a vital role in guiding new client through the process of setting up their accounts, explaining features, and offering support during their initial usage of our innovative software
3. Troubleshooting and resolving issues: You'll possess excellent problem-solving skills to identify and address technical issues, guide customers through step-by-step solutions, and escalate more complex problems to senior team members when necessary
4. Ensuring accurate documentation: You'll maintain meticulous records of client interactions, documenting inquiries, issues, and resolutions in our CRM system to enhance the efficiency of our support team and improve future client experiences.
5. Collaborating with cross-functional teams: You'll work closely with our Sales, Product, and Engineering teams to communicate customer feedback, track bugs, and suggest improvements, contributing to the continuous enhancement of our products and services
6. Conducting client satisfaction surveys: You'll have the opportunity to gather valuable feedback from our client, using surveys and follow-up calls to understand their needs, identify areas for improvement, and ultimately increase customer loyalty.
Skill(s) required
  • Effective Communication
  • English Proficiency (Spoken)
  • MS-Excel
  • MS-Office
  • MS-PowerPoint
  • Problem Solving
  • Earn certifications in these skills
    Who can apply

    Only those candidates can apply who:

    1. are available for the part time job/internship

    2. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • 5 days a week
  • Free snacks & beverages
  • Number of openings
    1

    Certificate: Will be provided at the end of the Internship


    More information about this Client Servicing Job

    Please go through the below FAQs to get all answers related to the given Client Servicing job

    1. What are the job requirements to apply for this Client Servicing job position?
      • Ans: A candidate must have a minimum of fresher as an Client Servicing

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Client Servicing is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Client Servicing position?
      • Ans: There are immediate 1 job openings for Client Servicing in our Organisation.

    Job Particulars

    Education BA, BBA/BBM
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id2151731
    Locality Address
    Country India

    About Company

    Avidii
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