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Client Support Executive Jobs Opening in Source24 at Jayanagar, Bangalore

Client Support Executive
Source24
Bangalore(Jayanagar )
BBA/BBM, BSc, BCA, BSW, BFA, B.Com
1 Years
20000 - 30000 Monthly
Source24
Last Date 22 Jul 2022
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Source24 - Job Details

Date of posting: 23 May 22

Job Description – Client Relations Officer

We are looking for a Client Relations Officer to create and nurture long-term relationships with Corporate Clients and retain an excellent relationships with Students. You will be working closely with the Head of Learning and assist in building and retaining relationships with companies in multiple domains. You will also provide assistance to our corporate clients as and when there are requests made from their end.

In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.

Your goal will be to help us safeguard our reputation and at the same time retain our corporate clientele.

Responsibilities:

  • Connect and build relationships with Corporates, MNCs, SMEs, etc. across multiple domains.
  • Create plans to address paid internships and placement for the PG Students in the Academy.
  • Schedule regular meetings with clients to understand their requirements and provide assistance.
  • Act as a point of contact for client concerns, and Student complaints and escalate issues appropriately and timely to the reporting Manager.
  • Ensure both the Academy and the corporate clients adhere to contract terms.
  • Study industry competition to find new ways to connect, build and retain client relations.
  • Set plans for student internships as per learning terms, as well as plan for placements in advance.
  • Collaborate with internal teams (e.g. sales, training, marketing, senior management, etc.) to address client requirements.
  • Step up to any role that has been asked by the Learning department to enhance client relations.

Requirements and skills:

  • Proven experience as a Client Relations Officer, Recruitment Officer or Relationship Officer
  • Background in customer service or Ed-tech industry knowledge or experience is a plus
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  • Proficient in MS Office, LinkedIn, and other Social platforms for building Client relationships
  • A customer-oriented and friendly attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude, and ability to work well with a team
  • Minimum one year of experience in a relevant role
  • Graduate in any Discipline
  • Female candidate preferred

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 Years)
State : Karnataka
Country : India

About Source24

Source24
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Source24 recruiting Client Support Executive Experienced(1 Years) candidates candidates nearby Bangalore(Jayanagar ).Source24 vacancies for Client Support Executive is recruited through Written-test, Face to Face Interview etc.
Source24 Company recruits a lot of Experienced(1 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Jayanagar ) can apply for Client Support Executive position in Source24. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Source24 recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Source24 and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Source24 and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Source24 and near your city and get a secured career.