Client Support Jobs Opening in Xpressbees Logistics at Andheri East, Mumbai
Job Description
Job description:
1.Handling Client key Accounts
2. Ability to communicate and make presentations and communicating to corporates / mass audiences.
3. Owning the calling process and defining key performance indicators.
4. Owning the eventual conversions at operations level.
5. Organising , scheduling and liaising with regional operations for on time executions.
6. Manage data base and execute reports to track and support implementing and overseeing the compliance initiatives.
7.Establish client support centres positive image by interacting with the team members , operations and clients.
8. Ensure positive client experience through high quality service and good communication thereby attaining client retention.
9. Respond to and resolve complex client issues through incident preconisation, research & isolation , resolution , escalation and follow up.
10. Offer on call support outside business hours.
11. To be updated on new product and technology changes.
12. Engage in continuous performance evaluation and training projects.
13. Manage data base and execute reports to track and support our customer by implementing and overseeing the compliance initiatives
More information about this Client Support Job
Please go through the below FAQs to get all answers related to the given Client Support job
- What are the job requirements to apply for this Client Support job position?
- Ans: A candidate must have a minimum of fresher as an Client Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Client Support is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Client Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Client Support position?
- Ans: There are immediate 1 job openings for Client Support in our Organisation.
Job Particulars
About Company
Company Profile
Xpressbees was founded by Amitava Saha and Supam Maheshwari. It started as an inhouse logistics arm for FirstCry and later spun off into a separate legal entity called Busybees Logistics Solutions Private Limited (Xpressbees) in September 2015. Xpressbees has raised funds from marquee investors like Alibaba, Paytm, SAIF, CDH, Valiant, Investcorp, Norwest Venture Partners, and Gaja.
Xpressbees is an end-to-end logistics service provider. XB provides services such as last-mile delivery, reverse logistics, payment collection, drop shipping, vendor management, cross-border services, fulfillment services and tailored software solutions.
Starting its journey with 50,000 shipments a day in 2015, Xpressbees currently delivers 1 million shipments daily through its 135+ hubs and more than 2,500 offices and service centers.
