Cloud Customer Onboarding Manager Job in A Leading Website at Bangalore

Cloud Customer Onboarding Manager

A Leading Website

3+ Years

Not disclosed

Expired

Posted: 31 Dec 21

Minimum qualifications:

Bachelor's degree in Business, a technical field, or equivalent practical experience.
10 years of experience in program or product management.
Experience with cross-functional project management, stakeholder management, and communications.
Experience building, supporting, or migrating public cloud workloads in the enterprise space.

Preferred qualifications:

Experience with core system administration tools, basic networking protocols, and cloud security and compliance.
Experience with program management, enterprise technology implementation, strategy development, and customer advocacy.
Experience in an Engineering field, or equivalent work experience showing client service and/or management consulting.
Ability to communicate effectively with C-level executives and a diverse array of stakeholders.
Excellent verbal and written communication and presentation skills.

Responsibilities:

Lead onboarding engagements for Select, Enterprise, and Public Sector customers to Google Cloud Platform.
Develop Onboarding programs that can be customized based on unique vertical and horizontal needs of customers.
Work cross-functionally with Customer Success, Professional Services, Engineering, and Product teams to deliver customer onboarding and provide product roadmaps and feature improvements related to the onboarding process.
Provide technical guidance to customers during the onboarding process, including core services related to billing, organizational node, cloud identity, and basic connectivity.
Travel up to 50% of the time, as needed.