Collection Agent Jobs Opening in Collectius at Madhapur, Hyderabad
Collection Agent
Job Description
Responsibilities:
· Liaise directly with customers via telephone calls to negotiate outstanding payments.
· Initiate necessary recovery actions such as SMS, email, letters, skip tracing, and site visits.
· Conduct a minimum of 100 outgoing calls daily to negotiate repayment arrangements with customers.
· Contribute to achieving team targets set.
· Ensure daily follow-up and escalate all assigned cases to achieve the targets set.
· Track assigned accounts to establish contact with customers and negotiate payment deadlines and payment plans.
· Responsible for the administration and compliance of the credit recovery process.
· Participate in continuous process improvement initiatives.
· Liaise with Operations Support staff on urgent portfolio matters.
· Maintain a close relationship with other executives in the portfolio to enhance collection efforts.
· Generate activity reports and provide regular updates to the Team Leader.
Requirements:
· Fluent in English, proficiency in another language (Tamil, Telugu, Hindi, English) will be an added advantage.
· Minimum high school diploma or equivalent.
· Strong communication, negotiation, and customer-handling skills.
· Good computer skills are a must.
· Ability to achieve personal performance KPIs and contribute to team targets.
· Excellent teamwork and ability to work under pressure.
More information about this Collection Agent Job
Please go through the below FAQs to get all answers related to the given Collection Agent job
- What are the job requirements to apply for this Collection Agent job position?
- Ans: A candidate must have a minimum of fresher as an Collection Agent
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 16000 Monthly. The Salary will depend on the interview. This Collection Agent is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Collection Agent is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Collection Agent position?
- Ans: There are immediate 10 job openings for Collection Agent in our Organisation.