Collection Agent Jobs Opening in Collectius CMS India Pvt Ltd at Madhapur, Hyderabad
Collection Agent
Job Description
● Liaise directly with customers via telephone calls to negotiate outstanding payments.
● Initiate necessary recovery actions such as SMS, email, letters, skip tracing, and site visits.
● Conduct a minimum of 100 [SJ1] outgoing calls daily to negotiate repayment arrangements with customers.
● Contribute to achieving team targets set.
● Ensure daily follow-up and escalate all assigned cases to achieve the targets set.
● Track assigned accounts to establish contact with customers and negotiate payment deadlines and payment plans.
● Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied.
More information about this Collection Agent Job
Please go through the below FAQs to get all answers related to the given Collection Agent job
- What are the job requirements to apply for this Collection Agent job position?
- Ans: A candidate must have a minimum of fresher as an Collection Agent
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Collection Agent is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Collection Agent position?
- Ans: There are immediate 1 job openings for Collection Agent in our Organisation.
Job Particulars
About Company
Collectius is one of South East Asia’s leading Fintech company in the debt management industry, with operations in Indonesia, Philippines, Singapore, Malaysia, Thailand, Vietnam and India. We are using technology and empathy to create the best customer experience and operational excellence to support our over 8 million customers in becoming debt free.
Together with IFC (a member of the World Bank Group and minority shareholder in Collectius), Collectius is actively working on improving industry practices and promoting best resolution practices. As an example, Collectius has implemented a company policy that replaced the word 'debtor' – a term that has been traditionally perceived to be negative – with 'customer’.
Currently Collectius manages 7 billion USD outstanding debt from 100+ clients across banking and financial institutions. To support our hyper- growth ambitions we are looking for high-performers who want to grow the business with us!