Collection executive Jobs Opening in UJJIVAN SMALL FINANCE BANK at Valsad
FEATURED JOBCollection executive
Job Description
A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:
- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.
- Negotiation: Arranging repayment plans and settlements within company guidelines.
- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.
- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.
- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.
Qualifications and Skills ² ³ ⁴:
- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.
- Experience: Proven experience in debt collection, customer service, or related field.
- Key skills:
- Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors.
- Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently.
- Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts.
- Proficiency in software: MS Office, CRM systems, and financial software.
Types of Collection Executives ⁵ ⁶ ¹:
- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.
- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.
- Senior Collection Executive: Oversees customer accounts,
[10/10, 10:25 am] Meta AI: A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:
- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.
- Negotiation: Arranging repayment plans and settlements within company guidelines.
- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.
- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.
- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.
Qualifications and Skills ² ³ ⁴:
- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.
- Experience: Proven experience in debt collection, customer service, or related field.
- Key skills:
- Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors.
- Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently.
- Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts.
- Proficiency in software: MS Office, CRM systems, and financial software.
Types of Collection Executives ⁵ ⁶ ¹:
- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.
- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.
- Senior Collection Executive: Oversees customer accounts, handles disputes, and implements effective collection strategies.
The role of a Collection Executive is critical in maintaining a company's financial health by minimizing bad debt and ensuring timely payments ⁷.
