Collection executive Jobs Opening in UJJIVAN SMALL FINANCE BANK at Valsad
Collection Executive
organization.
Job Description
A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:
- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.
- Negotiation: Arranging repayment plans and settlements within company guidelines.
- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.
- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.
- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.
Qualifications and Skills ² ³ â´:
- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.
- Experience: Proven experience in debt collection, customer service, or related field.
- Key skills:
- Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors.
- Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently.
- Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts.
- Proficiency in software: MS Office, CRM systems, and financial software.
Types of Collection Executives ⵠⶠ¹:
- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.
- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.
- Senior Collection Executive: Oversees customer accounts,
[10/10, 10:25â¯am] Meta AI: A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:
- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.
- Negotiation: Arranging repayment plans and settlements within company guidelines.
- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.
- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.
- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.
Qualifications and Skills ² ³ â´:
- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.
- Experience: Proven experience in debt collection, customer service, or related field.
- Key skills:
- Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors.
- Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently.
- Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts.
- Proficiency in software: MS Office, CRM systems, and financial software.
Types of Collection Executives ⵠⶠ¹:
- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.
- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.
- Senior Collection Executive: Oversees customer accounts, handles disputes, and implements effective collection strategies.
The role of a Collection Executive is critical in maintaining a company's financial health by minimizing bad debt and ensuring timely payments â·.
More information about this Collection executive Job
Please go through the below FAQs to get all answers related to the given Collection executive job
- What are the job requirements to apply for this Collection executive job position?
- Ans: A candidate must have a minimum of fresher as an Collection executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Collection executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Collection executive position?
- Ans: There are immediate 5 job openings for Collection executive in our Organisation.