SMH SOLUTIONS INDIA PVT LTD jobs for Collection Executive Intern in Delhi. Last Date to apply: 25 Sep 2025
Job Description
Job Overview:
A Collection Executive Intern assists the accounts or finance department in tracking, following up, and collecting outstanding payments from customers or clients. This internship provides hands-on experience in real-world recovery operations and client coordination while enhancing communication, negotiation, and record-keeping skills.
The intern will work under the supervision of a senior collections officer or manager, helping to maintain accurate financial records, contact defaulters, resolve payment issues, and support legal and reporting processes when needed.
This is an excellent opportunity for individuals looking to build a career in finance, accounting, credit control, customer service, or operations.
Key Responsibilities:
1. Account Follow-Up and Payment Reminders:
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Contact clients or customers with pending dues via phone calls, SMS, emails, or WhatsApp.
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Politely remind them of overdue payments, upcoming deadlines, or bounced cheques.
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Maintain professional communication and ensure timely follow-up.
2. Payment Coordination:
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Share bank details, payment links, or digital wallet options with customers.
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Coordinate with the accounts team to confirm receipt of payments.
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Assist in processing receipts, generating payment confirmations, or reissuing invoices as needed.
3. Data Entry and Record Maintenance:
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Update recovery status, call logs, and payment follow-up notes in Excel or company CRM.
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Maintain accurate records of all communication and collection activity.
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Support the preparation of daily, weekly, or monthly collection reports.
4. Dispute Resolution Support:
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Listen to client concerns related to billing, penalties, or invoices.
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Coordinate with internal teams to resolve minor disputes under supervision.
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Escalate complex issues to senior executives or the legal team if required.
5. Field Coordination (If Applicable):
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In some cases, assist in scheduling field visits for payment collection agents or courier pick-ups.
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Interns may accompany seniors on field visits for learning purposes (optional and based on safety guidelines).
6. Support in Legal or Escalation Cases:
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Help in compiling documents for legal notices or collection letters.
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Assist in maintaining a tracker for escalated cases or legal recoveries.
More information about this Collection Executive Intern Job
Please go through the below FAQs to get all answers related to the given Collection Executive Intern job
- What are the job requirements to apply for this Collection Executive Intern job position?
- Ans: A candidate must have a minimum of fresher as an Collection Executive Intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Collection Executive Intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Collection Executive Intern position?
- Ans: There are immediate 1 job openings for Collection Executive Intern in our Organisation.
