Collection Executive Jobs Opening in Source-right at Mumbai-Others, Mumbai
Collection Executive
Job Description
We are looking candidate for All collection (versant 3)
IDFC CC / urban / rural / Indusind
HSC freshers
Experience with document salary upto 17
Fixed day shift 9:30 to 9:30
Rotational off
Work location : Airoli (Mumbai),
Notice period : Immediate to 15 days.
Interested candidate can apply
Key Responsibilities:
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Debt Collection:
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Contact customers via phone, email, SMS, and in-person visits to follow up on overdue payments.
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Send reminders, notices, and other communication to encourage timely repayment.
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Explain payment terms, account status, and consequences of default to borrowers.
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Negotiation and Payment Solutions:
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Engage with delinquent customers to understand the reasons for non-payment.
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Propose feasible repayment plans, settlements, or restructuring options in line with bank policies.
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Ensure commitments made by customers are recorded and followed up promptly.
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Field Visits:
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Conduct door-to-door recovery visits when phone-based efforts are unsuccessful.
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Assess the borrower’s financial condition and willingness to repay during field visits.
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Submit detailed reports of each visit, including interaction notes and next steps.
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Documentation and Reporting:
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Maintain accurate records of all customer communications and collection activities.
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Prepare and submit daily, weekly, and monthly collection reports to supervisors.
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Update account status in the bank’s collection management system (CMS) or CRM tools.
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Compliance and Legal Coordination:
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Ensure all collection activities comply with regulatory guidelines and the bank’s code of conduct.
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Avoid using coercive or unethical practices during recovery efforts.
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Coordinate with the legal department on initiating legal proceedings, if necessary, for chronic defaulters.
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Customer Relationship Management:
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Handle customer queries and concerns sensitively and professionally.
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Educate customers about maintaining a good credit history and the importance of timely repayments.
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Encourage resolution through communication and minimize escalation to legal action when possible.
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Team Coordination:
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Work closely with branch staff, recovery managers, and risk officers.
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Share insights about customer behavior, repayment trends, and challenges in the field.
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Participate in team meetings and training sessions to stay updated on policies and tools.
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More information about this Collection Executive Job
Please go through the below FAQs to get all answers related to the given Collection Executive job
- What are the job requirements to apply for this Collection Executive job position?
- Ans: A candidate must have a minimum of fresher as an Collection Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Collection Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Collection Executive position?
- Ans: There are immediate 1 job openings for Collection Executive in our Organisation.
Job Particulars
About Company
Mumbai 
Freshers 
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12th Pass (HSE), Other Graduate
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Freshers
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10th Pass (SSC), No Education/Schooling
Mumbai
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Mumbai, Mumbai Suburban
Freshers
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