Communication Coach Jobs Opening in Practills learning at Koramangala, Chennai-Others, Bangalore, Chennai

Communication coach
Practills learning
Bangalore(Koramangala ), Chennai(Chennai-Others)
BA(Bank Management, Economics, English, Humanities), BBA/BBM, MA(Business Management, English, Humanities)
0 Years
12000 - 15000 Monthly
Practills learning
Last Date 16 Jul 2022
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Practills learning - Job Details

Date of posting: 17 May 22
We need passionate individuals to coach children and adults on communication skills and public speaking skills. 
Only apply if you can join immediately.
This job is a fully remote job (permanent work from home). 

• Responsible for providing training and education to Customer Service Representatives to ensure they are equipped with the necessary skills to resolve customer issues in a timely manner and meet operational metrics
• Responsible for coaching telco associates to ensure that they are equipped with top-level phone communication skills
• Ensure call qualitative and quantitative standards are observed in meeting customer care needs to drive key performance metrics identified by the business
• Responsible in supporting the training team by providing training facilitation support and/or administrative assistance to any assigned training class of Customer Service Representatives
• Work with the class during nesting to help them successfully meet operational targets and transition to becoming full-time production agents
• Continuously work on improving facilitation skills and training methodology based on feedback and results from previous training classes
• Continuously review training material and update obsolete concepts and processes
• Facilitate Continuous Education training as needed to train existing agents on new products, services, methods, and/or capabilities
• Other tasks that may be assigned by the supervisor related to the team's responsibilities and objectives

Job Summary

Job Type : Full Time
Job Category : Teaching
Hiring Process : Face to Face Interview
Who can apply : Freshers
Country : India

About Practills learning

Practills learning
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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Practills learning recruiting Communication coach candidates nearby Bangalore(Koramangala ), Chennai(Chennai-Others).Practills learning vacancies for Communication coach is recruited through Written-test, Face to Face Interview etc.
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