Communication Specialist E-Commerce Jobs Opening in Uni Seoul Ignited Brain Solutions LLP at Pune
Job Description
Selected intern's day-to-day responsibilities include:
1. Provide an excellent customer service experience to all customers, handling inquiries and complaints professionally and efficiently.
2. Handle customer requests and questions via phone, email, and chat, providing accurate and timely information.
3. Process customer orders and returns, ensuring accuracy and timeliness.
4. Update customer accounts as needed, maintaining accurate records.
5. Assist with website maintenance, including product descriptions, pricing, and images.
6. Monitor website traffic and analytics, reporting any issues or concerns to management.
7. Proactively resolve customer issues, taking ownership of the customer experience.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2 have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Proven customer service experience, preferably in an e-commerce environment.
2. Exceptional written and verbal communication skills.
3. Strong time-management skills and multitasking ability.
4. Proficient in Microsoft Office, with aptitude to learn new software and systems.
5. Solid interpersonal skills which mainly include conflict handling, confidence, active listening, empathy, teamwork, positive and polite attitude, and problem-solving.
6. Experience developing internal processes and filing systems.
7. Comfortable handling confidential information.
8. Ability to adapt to changing situations calmly and professionally.
Perks
Number of openings
More information about this Communication Specialist E-Commerce Job
Please go through the below FAQs to get all answers related to the given Communication Specialist E-Commerce job
- What are the job requirements to apply for this Communication Specialist E-Commerce job position?
- Ans: A candidate must have a minimum of fresher as an Communication Specialist E-Commerce
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Communication Specialist E-Commerce is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Communication Specialist E-Commerce position?
- Ans: There are immediate 4 job openings for Communication Specialist E-Commerce in our Organisation.
Job Particulars
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