Communication Trainer Jobs in Bangalore - Freelance

• Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU
• Take direction from training lead and execute deliverables
• Design process training plans with inputs from client SMEs
• Assess the effectiveness of training material to be deployed for the KS program including the SOPs, Participant and Facilitator Guides, Learning Check Points, etc.
• Set-up daily/weekly huddles with trainees to track progress and resolve any issues
• Participate in periodic transition update calls set-up by Project Managers for internal stakeholders and provide detailed updates on progress of training batches
• Conduct audits, calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations
• Develop training interventions (BTB) based on TNA for existing employees
• Conduct certification programs & other developmental workshops for auxiliary trainers
• Review and revise the standard operating procedures periodically or as agreed with the client
• Ensure robust update management process is deployed and followed
• Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD)
• Preparing, publishing and maintaining various training reports and dashboards
  

Desired Candidate Profile

• Bachelors or Masters Degree in any discipline
• Should be comfortable with Night Shift
• Overall experience of 5 years
• Prior experience as trainer with excellent communication skills
• Excellent communication and presentation skills
• Strong client and stakeholder management
• Strong time management skills