Communication Trainer Jobs in Gurgaon - RAYMOON ENTERPRISES
Job Description
· Responsible and accountable for tele-collections for buckets assigned
· Preparing regular Roasters and Weeks Offs
· Create and implement strategies to increase the number of successful collections on outstanding debt
· Train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.
· Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company
· Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits.
· Monitor team performance and report on metrics
· Motivate team members and discover training needs and provide coaching
· Listen to team members feedback and resolve any issues or conflicts
Jobs Skills & Qualifications
Preferred:
· Team Management
· Excellent verbal and written communication skills
· Organizational and time-management skills
· Decision-making skills
· Proven work experience as a team leader or supervisor
· Good knowledge of MS-Excel etc.
Job Particulars
About Company
