Community Moderator Jobs in Gurgaon,Bangalore,Delhi -

Community Moderator
Delhi, Gurgaon, Bangalore(Koramangala )
Any Graduate
3+ Years
400000 Monthly
Last Date 13 Sep 2021
This Job is Expired - Job Details

Date of posting: 15 Jul 21

JD : Community Moderator

The Community Moderator will engage with and moderate user-generated content on the DIY platform by implementing DIY’s Community guidelines. This role coordinates with the Moderation team to support its mission, ensuring a safe and positive environment and helping to cultivate a strong community around the DIY ethos. The Community Moderator must also be a self-motivated person who thrives in a fast-paced, rapidly changing environment without the need for close oversight and direction from their manager. 

  • Engage meaningfully with new users and encourage them to upgrade to the paid version of the product

  • Know and enforce the community guidelines

  • Maintain a positive, curious and friendly atmosphere in the community

  • Welcome new users, facilitate user connections and respond to user’s requests

  • Help users in navigating and discovering content and features on the platform

  • Review all user-generated content (posts, comments, images, video and audio) and take appropriate action (delete or approve flagged posts, act on spam, language, bullying, and inappropriate behavior)

  • Moderate live online workshops for the community with external partners

  • Assist in running promotions, updating community announcements and other community programs

  • Regularly collate and feed back insights gained from community moderation into the content and product teams

  • Identify issues and respond or escalate as appropriate to the Community Manager or other key stakeholders for action

  • Identify opportunities to encourage the creation of user-generated content

  • Strong organisational and multitasking skills, and a proactive approach

  • Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.)

  • Comfortable with the internet and social media platforms, and can pick up new tools quickly

  • Team player, detail focused, reliable with a high level of professionalism and problem-solving skills

  • A positive attitude towards giving and receiving feedback and continual improvement

  • Availability to work days, evening, nights, as well as weekends as and when required

  • Proficiency in English, with excellent written and verbal communication skills

  • Prior experience in community moderation or in teaching, educating, and working with children aged 5-15

  • Ability to teach and give insightful feedback on skills and topics of interest to kids will be an added bonus.

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Job Category : Recruitment
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Experienced (3+ Years)
Country : India


This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Any Post Graduate, Any Graduate
Any Graduate
Any Graduate
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Any Post Graduate, Any Graduate

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