Community Operations Specialist Jobs Opening in Vahan Technologies India Pvt Limited at BTM, Domlur, HSR, Bangalore

Role: Community Operations Specialist (Work from Office)

We are looking to expand our Community Operations team in Bangalore.

Our Community Operations team is responsible for helping blue-collar job seekers find suitable opportunities, guiding them through the process, and setting them up for success.

Roles and Responsibilities:-

• Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users.

• You will engage with potential users (job seekers across the blue-collar segment) to help them find an ideal job on our platform.

• Coordinate with the user's job seekers and employers in their efforts until successfully hired.

• Effectively understand job seeker’s strengths and weaknesses and suggest/recommend suitable jobs to the candidate.

• Build relationships and trust with the users through interactive communication.

• Identify customer pain points and challenges and recommend solutions.

Success Criterion:-

• The role will focus on developing scalable processes to engage and retain job seekers. This requires a commitment to operational excellence, as well as creative thinking with a strong customer-centric mindset.
• This role calls for versatile profiles that have a knack for solving problems along with the ability to push new initiatives, positively challenge the status quo and make the role what they want it to be.

Qualifications and Experience:-

Experience:-

• We believe that all you need to have is the right mindset and agility to do the role. We have no filter criteria for your education.
• We have no criteria to filter you out around the experience you have. 
• Freshers and experienced folks can apply for this role.

Extra Awesome:-

• 1+ years total work experience in a high-growth, productive constantly changing environment.
• Work experience in customer-centric industries (ex. Hotels, airlines, banking) is preferred.

Traits and Skills:-

• You communicate clearly. You write well. You speak eloquently. You are good at explaining anything to anyone over the phone and in writing.
• Speaking in Hindi is a must. Any other language like English, Tamil, Telugu, or Kannada is a plus.

Benefits:-

• We care about you. We offer competitive health insurance for employees and their dependents.
• Our co-workers are a close-knit, intelligent, and motivated team and the best minds you get to work with
• Compensation : Fixed - 16-18K per month. And to add to that, when you ace your targets you are rewarded with a big bonus, as our way of saying Well Done! Our best performers make upwards of 38K/month.