Computer Hardware Network Engineer Jobs in Kolkata - Skytel Tele Services Pvt Ltd
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
About Company
Skytel is one amongst the promising dealer of IT hardware & software products. We have laid a strong foundation in the area of hardware , it is our expertise and experience through which we try to bring to our clients the best in the industry. We had partnered with several IT hardware & software brands viz : HP, DELL, Lenovo, Microsoft, Plantronics, Jabra, Grand stream, Epson, Canon. Along with this brand we are also tied up with - Acer, ASUS, APC, Yealink, CP Plus, Hikvision etc. We provide video conferencing solution, LED outdoor & Indoor panel, Smart classroom solution, Projectors as well as Smart TV. We also provide AMC ( Annual Maintenance Contract ) and care packs for IT products .
Kindly go through the attachments for more details, You can also visit our website http://skytelteleservices.com.
For any kind of assistance you can get back to me on 8910344987 or mail me at marketing.kol@skytelteleservices.com
