Consultant- Operations Support Jobs in Noida - Genpact
Job Description
Consultant- Operations Support- ITO031731
Noida, India
Responsibilities :
- Your role will function as a Senior Operations Engineer and add additional value to the work
- Encouraged to be passionate about agile methodology of development. Participate in some or all activities in SDLC
- Independently propose and implement strategic/tactical solutions to critical business/technical problems
- Launch and mentorship single to multiple team Agile projects
- Maintain responsibility for analysis of Incident Tickets & Resolution, supply to Continual Service Improvement Programs
- Provide recommendations and agile expertise to leadership teams, facilitate realizing Agile values
- Partners client to explain the areas of improvement and remediate recommendations
- Onshore and offshore point of contacts to review quality of work you're doing, work papers, audit/ assessment reports
- Tackle and resolve production problems with new ideas
- Regular interaction (in person, email and over phone) with business and technical partners locally and globally for status update, requirement discussions, discussion around solution/approach etc
- Build, release, and configuration management. Collaborate with Dev/QA/Release teams to achieve the CI/CD process
- System troubleshooting and problem solving across platform and application domains
- Suggesting architecture improvements, recommending process improvements
- Evaluate new technology options and vendor products
- Analysis and discovery of application configuration, including infrastructure and run time across client engagements
- Establish a dialogue with the customer to achieve trusted technical adviser status
- Find opportunities and communicate them to PM and/or Technical Lead
- Identify potential issues preventing the successful delivery of services or solutions and inform the Project Coordinator appropriately
- Establish POCs to validate the client solutions
Minimum qualifications :
- BE/B Tech/M Tech/MCA/BCA
- Excellent written and verbal communication skills
Job Particulars
Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id916500
Job Category Others
Locality Address
State Uttar Pradesh
Country India
About Company
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.
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