Contact Centre - International Voice Process Jobs Opening in Allegis Global Solutions at Bannerghatta Road, Bangalore
Job Description
Dear Candidate,
We are conducting walk in interview in Bangalore Location on 20thJan 2024 between ( 9 AM to 1 PM) for one of the Global Investment banking Client .
Job Details : Contact Centre - International Voice Process
Job location : Bangalore
Job Type: Permanent
Exp: 0 to 3.5 yrs
Qualification : Any Graduates / 10+ 2( with experience)
Job timings : 24/7 Rotational shift
JOB Description:
· Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions
· Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction
· Ability to interpret and handle complex customer enquiries to establish their needs and offer relevant products, services and solutions
· Taking ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
· Responsible for achieving individual key performance indicators and development whilst maintaining appropriate operational risk control and compliance in all activities
· Advising, communicating, empathizing, resolving conflict and responding sensitively to clients
· Responsible for ensuring resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction
· Recognize and adjust support approach to accommodate all levels of customer’s experience
· Communicate positively with team members, customers, and other partners.
More information about this Contact Centre - International Voice Process Job
Please go through the below FAQs to get all answers related to the given Contact Centre - International Voice Process job
- What are the job requirements to apply for this Contact Centre - International Voice Process job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Contact Centre - International Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Contact Centre - International Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Contact Centre - International Voice Process position?
- Ans: There are immediate 1 job openings for Contact Centre - International Voice Process in our Organisation.
