COS-TE-18083 - Supervisor Jobs in Chennai - HDB Financial Services Ltd.
COS-TE-18083 - Supervisor
HDB Financial Services Ltd.
Expired
Posted: 19 Feb 20
Job Description
COS-TE-18083 - Supervisor
Location Chennai
Job Description :
• On-the-job Product Training of new joinees
• Maintain MIS for Allocated Pool
• Tracking Callers properly
• Inspire / motivate callers to achieve targets
• Sending Pick-up files to FPRs
• Co-ordinate with Bank FPRs
• Identifying critical cases and act accordingly
• Prepare strategies for achieving Team targets
• Coordinate with Collection agencies
• Handling Escalation calls /agitated customers
• Performance review of callers on daily weekly monthly basis
• Plan for absenteeism in the team and ensure smooth work flow
• Liaise between different departments
Key Skills :
• Graduation (Any Stream)
• 3-6 yrs of relevant experience.
• Good communication skills
• Knowledge of Ms Excel
• Orientation towards working with people
• Management skills in terms of maintaining people and work
• Good Leadership skills
• Knowledge of collections process, specifically domestic collections
• Passionate towards achieving targets
Desired Candidate Profile :
• On-the-job training.
• Performance Reporting
• Maintaining MIS
Job Particulars
Role hr admin
Education Any Graduate
Who can apply Experienced (3 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id868531
Job Category Recruitment
Locality Address
State Tamil Nadu
Country India
About Company
HDB Financial Services (HDBFS) is a leading Non-Banking Financial Company (NBFC) that caters to the growing needs of an Aspirational India, serving both Individual & Business Clients. Incorporated in 2007, we are a well-established business with strong capitalization. HDBFS is accredited with CARE AAA & CRISIL AAA ratings for its long-term debt & Bank facilities and an A1+ rating for its short-term debt & commercial papers, making it a strong and reliable financial institution.
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