Counter Sales Executive Jobs Opening in Stellent Info Solutions Pvt Ltd at Ballygunge, Kolkata
Counter Sales Executive
Job Description
A Counter Sales Executive is responsible for handling in-store sales, assisting customers at the counter, and ensuring a seamless purchasing experience. This role combines sales, customer service, and inventory management, making it a vital position in retail, FMCG, electronics, hardware, or other customer-facing businesses.
Counter Sales Executives act as the first point of contact for customers, offering product guidance, processing sales, and addressing inquiries. They contribute directly to revenue generation while maintaining high levels of customer satisfaction.
Key Responsibilities
1. Customer Assistance & Sales
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Welcome and assist customers at the sales counter in a courteous and professional manner.
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Understand customer requirements and suggest appropriate products or services.
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Provide detailed information on products, pricing, offers, and promotions.
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Ensure a smooth and efficient sales transaction process, including billing and payment collection.
2. Product Knowledge & Demonstration
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Maintain in-depth knowledge of products, features, and benefits.
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Demonstrate product usage and provide guidance on proper handling or installation when required.
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Stay updated on new arrivals, promotions, and seasonal offerings.
3. Inventory & Stock Management
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Monitor stock levels at the counter and in-store to ensure product availability.
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Assist in stock replenishment and manage returns or exchanges efficiently.
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Maintain cleanliness and organized display of products to enhance customer experience.
4. Payment & Transaction Handling
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Process cash, card, and digital payments accurately.
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Issue invoices, receipts, and maintain proper records of sales transactions.
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Handle refunds, exchanges, and billing discrepancies professionally.
5. Customer Relationship Management
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Build and maintain good relationships with regular customers.
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Gather customer feedback to improve service quality.
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Address complaints or concerns promptly and escalate when necessary.
6. Reporting & Coordination
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Maintain daily sales records and submit reports to the store manager.
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Coordinate with the inventory and procurement teams for stock updates.
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Participate in team meetings and provide suggestions for improving sales and customer experience.
7. Compliance & Safety
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Adhere to store policies, safety procedures, and company guidelines.
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Ensure cash handling and transaction processes are compliant with company standards.
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Maintain hygiene, safety, and professionalism at the sales counter at all times.
Required Skills & Competencies
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Sales Skills: Ability to persuade and upsell products while meeting sales targets.
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Customer Service: Excellent interpersonal skills and a customer-centric attitude.
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Communication Skills: Clear and professional verbal communication for interacting with customers.
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Product Knowledge: Quick learning ability to understand products and explain features effectively.
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Numerical Skills: Accurate handling of billing, payments, and change calculation.
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Organizational Skills: Maintain neat displays, stock records, and counter cleanliness.
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Problem-Solving: Handle customer queries, complaints, and special requests efficiently.
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Teamwork: Ability to work collaboratively with store staff and other departments.
More information about this Counter Sales Executive Job
Please go through the below FAQs to get all answers related to the given Counter Sales Executive job
- What are the job requirements to apply for this Counter Sales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Counter Sales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Counter Sales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Counter Sales Executive position?
- Ans: There are immediate 1 job openings for Counter Sales Executive in our Organisation.
Job Particulars
About Company
Kolkata 
Freshers 
Salary not disclosed 
Diploma, 10th Pass (SSC), 12th Pass (HSE)
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10th Pass (SSC)
Kolkata
Freshers
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B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, 12th Pass (HSE)
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2 to 3 Years
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1 to 3 Years
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B.Com, BA, BBA/BBM, 12th Pass (HSE)
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2.5 to 3+ Years
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Diploma, B.Com, BBA/BBM
Kolkata
1 to 3+ Years
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B.Com, BA, BBA/BBM
Kolkata
Freshers
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Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, MCA, ME/M.Tech, 12th Pass (HSE), Other Post Graduate
Kolkata
1 to 3 Years
Salary not disclosed
B.Com, BBA/BBM, 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
B.Com, BA
Kolkata
1 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Kolkata
3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, MBA/PGDM
Kolkata
0 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
Kolkata
Freshers
Salary not disclosed
BA, BBA/BBM
Kolkata
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Salary not disclosed
B.Com, BA, BBA/BBM
Kolkata
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Diploma, B.Com, BBA/BBM, 12th Pass (HSE)
Hyderabad, Noida, Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BBS, BMS
Kolkata
Freshers
Salary not disclosed
12th Pass (HSE) 
