Counter Salesman / Salesgirl Jobs Opening in Silvertouch at Santacruz West, Mumbai

Counter Salesman / Salesgirl
Job Description
Key Responsibilities:
1. Customer Service & Assistance:
-
Greet every walk-in customer with a warm welcome and polite conversation.
-
Understand customer preferences, budget, and occasion (wedding, party, casual) to suggest suitable jewelry items.
-
Help customers try on necklaces, bangles, earrings, rings, anklets, and other imitation jewelry pieces.
-
Build rapport with regular customers to encourage repeat business.
2. Product Knowledge & Upselling:
-
Gain full knowledge of the products in stock – materials used (e.g., oxidized, gold-plated, kundan, pearl), care instructions, price points, and offers.
-
Explain the durability, uniqueness, and styling of each item.
-
Promote new arrivals, trending collections, and combo offers to increase average bill value.
3. Counter & Display Management:
-
Maintain a clean, well-organized, and attractive display counter at all times.
-
Arrange products by category, price range, and themes to highlight variety.
-
Rotate and refresh the counter display regularly to showcase new or slow-moving items.
4. Billing & Cash Handling:
-
Use POS (Point of Sale) systems or manual billing methods to process customer purchases accurately.
-
Handle cash, card, and digital payments (UPI, Paytm, etc.).
-
Issue receipts, pack items neatly in branded pouches/boxes, and thank customers for their visit.
5. Stock Monitoring:
-
Keep track of items sold, fast-moving pieces, and out-of-stock products.
-
Inform the store supervisor or owner about restocking requirements.
-
Help in taking regular physical inventory and assisting during new stock arrivals.
6. Cleanliness & Store Hygiene:
-
Ensure counters, shelves, and mirrors are dust-free and clean.
-
Maintain a tidy appearance at the workplace and follow basic grooming standards.
-
Help in daily opening and closing procedures of the store.
7. Complaint Handling:
-
Address basic customer concerns like product quality or fitting issues politely.
-
Escalate issues that require managerial intervention.
-
Ensure customer satisfaction is always a priority.
More information about this Counter Salesman / Salesgirl Job
Please go through the below FAQs to get all answers related to the given Counter Salesman / Salesgirl job
- What are the job requirements to apply for this Counter Salesman / Salesgirl job position?
- Ans: A candidate must have a minimum of fresher as an Counter Salesman / Salesgirl
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 20000 Monthly. The Salary will depend on the interview. This Counter Salesman / Salesgirl is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Counter Salesman / Salesgirl is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Counter Salesman / Salesgirl position?
- Ans: There are immediate 1 job openings for Counter Salesman / Salesgirl in our Organisation.