COUSTOMER SERVICE VOICE PROCESS Jobs in Chennai - MNC Company
COUSTOMER SERVICE VOICE PROCESS
MNC Company
0 Years 
25000 - 35000 Monthly 
Expired
Posted: 12 Dec 21
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1368812
Job Category BPO
Locality Address Poonamalle , Tambaram , Vadapalani
State Tamil Nadu
Country India
About Company
MNC Company
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