CRM Executive - Calls Jobs Opening in Nativer Private Limited at Erode
Job Description
Location: Erode
Job Summary:
The CRM Executive - Calls is responsible for managing the customer interactions over phone calls, ensuring excellent service delivery, and building strong relationships with clients. The role involves handling customer inquiries, resolving complaints, providing product/service information, and maintaining accurate customer records. The ideal candidate should have excellent communication skills, problem-solving abilities, and a customer-centric approach.
Key Responsibilities:
1. Customer Interaction & Support
2. Relationship Management
3. CRM Data Management
4. Sales & Upselling (If Applicable)
5. Performance & Quality Compliance
Required Qualifications & Skills:
Education: Any Degree
Experience: 0-5 years
Skills:
· Excellent verbal communication skills in [Languages Required].
· Strong problem-solving and active listening skills.
· Ability to multitask and handle high call volumes.
· Proficiency in CRM software and Microsoft Office (Excel, Word).
· Patience, empathy, and a customer-first attitude.
Salary:
· Minimum salary -15000
· Maximum salary - 18000
More information about this CRM Executive - Calls Job
Please go through the below FAQs to get all answers related to the given CRM Executive - Calls job
- What are the job requirements to apply for this CRM Executive - Calls job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an CRM Executive - Calls
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This CRM Executive - Calls is a Full Time in Erode.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This CRM Executive - Calls is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the CRM Executive - Calls position?
- Ans: There are immediate 1 job openings for CRM Executive - Calls in our Organisation.